Passwords and Account Access
We can definitely save time if you send me all logins that are relevant to our work together. This could include your hosting account, Wordpress and your domain registrar. It could also include logins to acquire license codes for software you want installed.
Sending Me Passwords
Send logins and passwords to me by way of email or by posting them inside of Basecamp. Please don’t send them to me in a document.
While we’ve never had a security issue on client logins, you can use a utility like 1Time.app to create an auto-expiring, encrypted link to send me the login information. Please have it set to expire at least 2 days out to give me time to get to it.
On my end, I use 1Password to securely store client login information.
Team Member Access
Some companies can provide team member access. In those cases, you may want to just set me up as a team member instead of sending me your own login information.
Please use techservices@blogmarketingacademy.com as the email address to invite me as a team member. Please do not use another email address. Team access means I can access your account using my existing logins and it saves us both a bunch of hassle later.
WordPress Access
For your own Wordpress installation, feel free to create a new administrator profile for me if you don’t want to share your own login. Once again, please use techservices@blogmarketingacademy.com as the email address for the profile.
Two-Factor Authentication
Be aware that many services offer two-factor authentication which you may be using. This would mean you need to verify my login using an authenticator app, text message code, or email verification.
Be aware that 2FA can get in the way when I try to log into your account because I then have to sit there and wait for you to confirm. In some cases, we need to be online at the same so you can do it before it expires. If possible, you may want to consider disabling two-factor authentication temporarily so that I am able to login freely on my work schedule. Otherwise, we’ll just need to make arrangements.
Login Changes
Lastly, know that I do store your passwords in a secure password manager for future logins as we work together. If you ever change the password, please notify me. And, if you ever want to secure your account by ensuring I am not able to login anymore, that’s OK. :) They’re your accounts.
For instance, there have been some cases where I need to login to one’s email or Stripe account. These can be sensitive since it gives access to email or finances. Rest assured, I have zero interest in anything in there aside from whatever I need to do for our project. Once the need is gone, I encourage you to change the password for security reasons.